Committed to player protection

Responsible Gaming — keep the fun, not the harm

Jilivet believes gaming should be a source of enjoyment, not stress. We want you to play within your limits, on your own terms — with family and life always coming first.

Set your own limits Free Protection Tools 24/7 support

jilivet's Commitment

We never encourage any customer to play beyond their means. Responsible gaming is not just a business policy for us — it is a core value.

Where does your gaming stand?

Safe Entertainment
You play within your budget, can walk away after a loss, and stay focused on family and work.
Warning Signs
Going over your budget occasionally and thinking about placing more bets to recover losses — it's time to take this seriously.
Need Help
If gaming feels out of control or is affecting your relationships or finances, contact jilivet Support right now.
What is Responsible Gaming

Gaming as entertainment — that's when it's healthy

Responsible gaming means playing for fun — without letting that fun come at the cost of your family, work, or financial wellbeing. At jilivet, we believe every player can make informed choices and set their own limits.

Many players believe they can win back losses on the next bet — and that's where problems begin. The reality is that every bet is completely independent; yesterday's loss has no bearing on today's outcome. Always keep this in mind when you play.

Responsible gaming at jilivet isn't just a page on our site — it's reflected in every decision we make. From setting limits to self-exclusion, all tools are free and available instantly.

🎯
Entertainment, Not Income
Never think of gaming as a regular source of income.
💰
Within what you can afford to lose
Only bet what you can afford to lose without it affecting your everyday life.
Set a time limit
Extended play sessions amplify emotional decision-making.
🧘
Keep a clear head
Never bet when you're angry, frustrated, or under the influence of alcohol.
Check yourself

Are your gaming habits healthy?

Read the statements below and check the ones that apply to you.

Great! Your gaming habits look healthy. Even so, stay alert — ask yourself these questions from time to time.
Time to pay attention. One or more signs are present. Use the protection tools below right away. Contact support if you need further help.
Security Tools

Free protections available on jilivet

These tools are here for you — jilivet wants you to stay in control at all times

Deposit limit
Set your own maximum deposit limit — daily, weekly, or monthly. Decreasing your limit takes effect immediately; increases take 72 hours to apply.
Instant effect
Loss limit
Set a cap on how much you can lose within a given period. If you reach the limit, your account will automatically stop accepting bets.
Automatic Block
Session time limit
Set a limit on how long you play in one session. You'll get a reminder when time is up — then it's your call whether to stop.
With Reminders
Cooling-Off Break
Pause your account for 24 hours, 7 days, or 30 days. You won't be able to log in during this period — use the time to clear your head.
For a set period
Self-Exclusion
Close your account for 6 months, 1 year, or permanently. Once exclusion is active, it cannot be lifted before the period expires.
Long-term protection
Reality check
Periodic pop-ups will show you how long you've been playing and how much you've won or lost. This self-reminder tool is available to all players.
Awareness Tools

To use the tools, log in to your account → Profile → Responsible Gaming Settings

How to Use

Set your limits — in just 3 minutes

1
Log in
Log in to your jilivet account.
2
Go to Profile
Click the profile icon in the top right corner.
3
Open "Responsible Gaming"
Look for the "Responsible Gaming" section in the settings menu.
4
Set Your Limits
Set a deposit limit, session time, or a break — whatever you need.
5
Confirm
Limit reductions take effect immediately. Self-exclusion requires OTP verification.

Having trouble setting a limit? Contact our support team directly and they'll set it up for you.

Know the signs

Signs of Problem Gaming

Gaming addiction doesn't happen overnight — it develops gradually. Watch for the signs below to protect yourself or someone you care about:

  • Feeling driven to bet more in order to recover money you've lost.
  • Wanting to quit gaming but being unable to stop.
  • Hiding gaming activity from family or friends.
  • Gaming before paying essential bills and expenses.
  • Feeling restless or irritable when you're not gaming.
  • Gaming is having an impact on your sleep, work, or studies.

If you recognise more than two of the signs above in yourself, please reach out to jilivet support — we're here to help, not to judge.

Our commitment

Why jilivet takes Responsible Gaming seriously

👨‍👩‍👧
Keeping Your Family Safe
A player's struggles don't only affect them — they impact the whole family. jilivet wants every family to stay whole.
📊
Long-term trust
We want our players to enjoy gaming happily for years to come — not to lose everything and walk away.
🏥
Mental Health Awareness
Gaming addiction is a mental health condition — it is not a sign of weakness. Seeking help takes courage.
🔞
Minor Protection
No one under 18 may use jilivet — this rule is enforced with zero tolerance.
📞
Support, whenever you need it
Reach out any time, day or night — our team is ready to help without judgment.
📚
Information & awareness
We regularly send players educational content on responsible gaming — because awareness is the best protection.

Thinking it might be time to stop?

Self-exclusion isn't a sign of weakness — it's the right decision for yourself and your family. jilivet is here with you.

Log in to your account and find these options under Profile Settings

Learn more

Jilivet's full responsible gaming policy

Responsible gaming has been at the heart of jilivet since day one. We believe the long-term health of the gaming industry depends on the wellbeing of players — both financially and mentally.

Online gaming is growing fast in Bangladesh, with millions of people enjoying mobile betting for entertainment. The vast majority play in a completely healthy way — for them, jilivet delivers fun and rewards. But for a small number, gaming can become a problem — and for them, we have full support in place.

Responsible gaming isn't just a company policy — it's a social responsibility. jilivet staff are trained to offer support at the first sign of problematic behavior. Our system automatically detects unusual betting patterns and provides relevant information to the player concerned.

Under no circumstances will we encourage a player to bet beyond their set limits. For bonus offers and promotions, we always state the terms clearly and give players the opportunity to make informed decisions.

The core pillars of jilivet's responsible gaming policy

  • All protection tools are free and available instantly.
  • Self-exclusion decisions are always honoured — no exceptions before the period ends.
  • No one under 18 may register — age verification is mandatory.
  • Problematic gaming patterns are detected automatically.
  • All information from players seeking help is kept strictly confidential.
Frequently asked questions

Questions About Betting & Rewards

Placing an accumulator or combo bet is straightforward. Click on the match you want to bet on and select your preferred outcome (e.g. Bangladesh to win). The selection will be added to your bet slip. Then go to another match and make your selection the same way — it will be added to your slip as well. You can combine anywhere from 2 up to 12 selections at once. When the "Accumulator" or "Combi" option is active on your bet slip, all the odds are multiplied together — so a win pays out far more than a single bet would. However, if even one selection loses, the entire bet is lost. Be aware of the risk and always stay within your budget.

Winnings are credited to your account once the result is confirmed after the match or game ends. For Sports Betting, funds typically appear in your wallet within 5 to 30 minutes after the match concludes. Live Casino and slots results are instant — your balance updates as soon as the game is over. To make a withdrawal, go to the "Withdrawal" option in your profile. Mobile Pay and Nagad transfers generally arrive within 15 minutes to 24 hours. Keep in mind — if you haven't met the wagering requirements on a bonus, your winnings will remain in the bonus wallet and must be unlocked by completing those conditions separately.

Play for fun — play responsibly

Sign up at jilivet, set your limits, and enjoy safe entertainment.

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